Last updated: January 1, 2026
Who We Are
Vegas Valley Collection Service is a Nevada-licensed third-party collection agency operated by MoiHarwin Diversified LLC ("Vegas Valley," "we," "our," "us"). Our principal office is at 304 S. Jones Blvd #2596, Las Vegas, NV 89107. NMLS ID 2364012.
Information We Collect
We collect information in two main contexts:
1. Business Visitors to vegascollect.com
- Information you provide via contact forms (name, company, email, phone, portfolio details)
- Automatically collected technical data (IP address, browser type, device, pages visited)
- Cookies and similar technologies for analytics, ad attribution, and site functionality
2. Consumers (Debtors) Whose Accounts Are Placed With Us
- Personal information from our client (the original creditor): name, contact information, account details, balance, payment history
- Information you provide during outreach: payment information, employment information, address updates, dispute documentation
- Information obtained from licensed permissible-purpose databases (skip-trace, credit bureau, public records)
How We Use Information
For business visitors: to respond to inquiries, evaluate portfolios, schedule consultations, and improve our services.
For consumers: to perform collection activity authorized by our client, comply with state and federal law, process payments, respond to disputes, and report to credit bureaus where authorized.
Cookies and Tracking
We use cookies and similar technologies for site analytics (Google Analytics), ad attribution (Microsoft Advertising UET, Google Ads), and site functionality. You can manage cookie preferences via your browser settings or the consent banner displayed on your first visit.
How We Share Information
We share information with:
- Our clients (original creditors) — Account status, recovery progress, dispute information
- Credit bureaus — Account reporting per FCRA requirements (subject to SB 248 60-day notification hold on medical accounts)
- Affiliated agencies — Where multi-state coordination is required (out-of-state debtors)
- Service providers — Subcontractors for hosting, payment processing, mail services, skip-trace (under BAA for HIPAA-covered data)
- Government and regulatory bodies — In response to lawful requests, court orders, regulatory examinations, or subpoenas
We do not sell personal information.
Data Security
We use encryption at rest and in transit, role-based access controls, audit logging, and regular workforce training. PHI (Protected Health Information) for medical accounts is handled under HIPAA-compliant safeguards with BAAs executed with every medical client.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete certain information (subject to legal retention requirements)
- Object to or restrict certain processing
- Receive a portable copy of your data
- Dispute debt under NRS 649.332 and FDCPA — see Dispute & Verification
To exercise these rights, contact us at privacy@vegascollect.com or write to the address above.
Retention
We retain personal information as required by law (NRS 649.355 recordkeeping requirements, HIPAA retention for medical data, IRS requirements, etc.) and for legitimate business purposes. Retention periods vary by data type.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. Material changes will be announced on this page with an updated "Last updated" date.
Contact
Questions about this policy: privacy@vegascollect.com or 304 S. Jones Blvd #2596, Las Vegas, NV 89107.