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About Us

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About Us

About Us

Welcome to Vegas Valley Collection Service, where we specialize in providing top-tier medical billing and account resolution services. With over 19 years in the collection industry, we are committed to offering professional and reliable services that help businesses efficiently manage their accounts receivable while maintaining a positive relationship with their clients.

At Vegas Valley Collection Service, we understand that every account is unique and requires a tailored approach to ensure effective resolution. We are proud to serve various industries, with a primary focus on healthcare collections, where we uphold the highest standards of professionalism and compliance with both the Fair Debt Collection Practices Act (FDCPA) and the Health Insurance Portability and Accountability Act (HIPAA). Our expertise in these regulations ensures that we handle sensitive information with care while working towards timely account resolution.

Our Mission

Our mission is simple: to provide businesses with the tools and services they need to recover outstanding debts while maintaining the dignity and respect of all parties involved. We are not just a collection agency — we are your partner in financial resolution, dedicated to preserving the integrity of your business and your relationship with your clients.

Our Approach

What sets us apart is our personalized and empathetic approach. We understand that the collections process can be sensitive, especially when dealing with medical bills. Our collectors are trained not only in the technical aspects of debt collection but also in how to approach customers with kindness and understanding. We believe in treating each account with care, respect, and professionalism. Our methods are designed to ensure compliance with all federal and state regulations while keeping the best interests of our clients at heart.
 
We use the latest technology to streamline our operations, from account tracking to communication, ensuring that our clients have access to real-time information about their accounts. This allows us to operate efficiently and effectively, making sure that no account falls through the cracks.

Why Choose Us?

  • Experience: With a wealth of experience in medical billing and account resolution, we are well-equipped to handle any challenge your business faces in recovering unpaid debts.
  • Compliance: We strictly adhere to all relevant laws and regulations, ensuring that your business is protected and that all interactions are handled ethically and professionally.
  • Customized Solutions: We work with you to create a collections strategy that fits your specific needs and objectives. No two businesses are the same, and neither are our solutions.
  • Client-Centered: Your success is our success. We aim to build lasting relationships with our clients by providing transparent, results-driven services.

Our Team

Our team is composed of highly trained professionals who have extensive knowledge of the collections industry. We invest in ongoing training and development to ensure that our staff remains at the forefront of industry best practices and legal compliance. Each team member brings a wealth of experience and dedication to helping you recover outstanding debts quickly and efficiently.
 
We also believe in fostering a culture of respect, both internally within our team and externally with our clients and their customers. This commitment to ethical practice is at the heart of everything we do, and it’s why our clients trust us to represent their business.
 

Partner with Us

Vegas Valley Collection Service is more than just a collection agency. We are your partner in achieving financial success. Whether you’re a small business looking to recover a few overdue accounts or a larger organization with a significant volume of outstanding debts, we have the resources, expertise, and dedication to help you reach your goals.
 
We invite you to contact us today to learn more about how we can help streamline your accounts receivable process and improve your bottom line.

Frequently Asked Questions

Is your agency licensed to collect in Nevada?

Yes—NMLS 2364012, Nevada Financial Institutions Division license.

Twice-monthly ACH with full ledger transparency in the client
portal.

Experian, TransUnion & Equifax once the account is 30 days past
due unless your contract opts out.

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